WNY: 716.826.6245 | NYC: 212.938.1444

Community Integration Counseling


Community Integration Counseling (CIC) is an individualized service designed to assist the Waiver participant in working through the emotional difficulties and stresses of living in the community after adjusting to life with  Alzheimer’s / dementia, chronic illness, or a disability. It is available not only to the Waiver participant, but to their family caregivers as they, too, are adjusting to a new role and set of responsibilities.

Community Integration Counseling is specific to discussing and providing an outlet for dealing with change, providing new perspectives, and developing appropriate goals.

This service also focuses on helping participants and family members understand what each side of the caregiving equation means.

CIC helps to improve the following:

  1. The family support (or the person providing care) and the stresses associated with helping to provide care for the participant
  2. The Waiver participant’s / family support’s understanding of the nature of the disabilities
  3. The Waiver participant’s / family support’s possible feelings of helplessness, sense of loss of previous abilities, changes in social-life, adapting to role changes, the managing of the challenges of cognitive difficulties

How can we help?

Feel good knowing we’re there when you can’t be there.

Some of Our Team

Please specify image url

Priya Pinto, PhD MA CRC CHt-CMS, FIBH

Priya has an extensive background in working with individuals with disabilities, including individuals with developmental disabilities and brain injury. Priya started in the field as a vocational evaluator, but that opportunity opened the door to several others, resulting in a broad based experience that included case management for multiple client needs, assisting clients with setting and achieving personal and vocational goals, offering support and resources to help obtain and retain employment in the community, and behavioral assessment along with positive, proactive behavior support and management.

Please specify image url

Sandy Swartwout, MS Ed MHCP

Sandy joined Allwel in September of 2009, and has served as Positive Behavior Intervention Specialist, Community Integration Counselor, Independent Living Skills Trainer, Service Coordinator, and Clinical Supervisor. As Director of Behavioral Health, Sandy continues her clinical visits in the field and a number of participants visit her at the office. Sandy is a fundamental component of our care team when our participants’ include relearning skills lost through a TBI, as well as when collaborating with the whole care team in solving participants’ challenges throughout the agency. Sandy combines her Bachelor’s in Psychology/Education MS Ed in Education and Community Mental Health Counseling, a NYS Permanent Certification in Special Education, and PBIS certification with over 28 years of experience in providing counseling and behavioral supports.

Director of Behavioral Health