WNY: 716.826.6245 | NYC: 212.938.1444

Home Care Frequently Asked Questions

Below you’ll find answers to some of our most frequently asked questions (FAQ). If you have a question that is not listed below, feel free to contact us!

Is it normal to feel the way I am feeling?
Who needs home health care?
Will my loved one lose their independence?
How often does a nurse come to see me?
Does the nurse work with my doctor?
What are the qualifications of the Aides?
What happens if our Aide doesn’t show?
What if I don’t like our Aide?
What if my Aide does something of which I disapprove?
Can you provide any supports in addition to the Aides?
What time of day does Allwel provide service?
What happens if my loved one’s needs change?